Contact Us

Client Service Information

If you have a question about one of our products or services, please contact the appropriate client service department from the list below.

Sun Life Financial
2323 Grand Boulevard
Kansas City, MO 64108

Secure email
For assistance in retrieving secure emails, call our
ACT Help Desk at 800.554.6386.

To locate a sales office or to request a quote.
Send E-mail

Online Advantage Support
Questions about logging in or how to use this tool.
800.733.7879, ext. 7600
Send E-mail

Policy Administration
Questions about your policy, plan coverages or
to order more cert booklets.
Send E-mail

Group Life Claims
Questions about a life policy or claim.
Send E-mail

Disability Claims
Questions about a disability policy or claim.
Indianapolis Benefit Center 800.283.3636
Kansas City Benefit Center 800.451.4531
Minneapolis Benefit Center 800.325.8385
Send E-mail

ProviderFund® Account
Automated Information Line 800.227.1308
Accountholder Service 800.451.4531

Dental Claims
Questions about your dental plan, locate a
provider or to order ID cards.
Prepaid Dental 800.443.2995
All Other Dental 800.442.7742
Send E-mail

Broker Services
Questions about becoming licensed with us or
about your commission statement.
Send E-mail

Provider Services
Questions about joining our network, coverages
or claims.
Send E-mail